UEG Approach to expert review
It’s hard to see the forest for the trees. Expert Review, also called Heuristic Evaluation, provides an objective, outside assessment of your product’s design and usability. What makes it particularly useful is the ability to get deeper into products than other methods allow. It can produce insights into short-term improvements, long-term directions, and an overall design strategy. It can be used as a standalone methodology or as part of comprehensive process that includes usability testing.
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our experience in your area of expertise
OUR PROCESS
The process begins with first having discussions with key stakeholders on the team. We want to develop an understanding of your goals and needs before we make any comment. We then evaluate the product as if we were users but using the keen eye of a UX professional. Both positive and negative aspects of the design, as well as opportunities for improvement, are identified. In going through this review process, we are also learning about your feature set, common use cases, and challenges. If you have also asked us to conduct usability testing or to help with a design, UEGroup's team will go into those phases well versed in your product, goals, and language.
Learning
Identifying
Reporting
Goals
Behaviour
Usability
MEET SOME OF OUR RESEARCHERS
We’re curious by nature and we’re good at it. We know how to break down findings so they are meaningful to you. UEGroup researchers are a fun, close-knit team who like rolling up their sleeves and getting their hands dirty.
MEET THE REST OF OUR TEAM
SARAH 
GARCIA
Sleuth
Margaret 
Anne Galeon
Human Factorial
MEGAN 
MCCRACKEN
Cognitive Genie
EXAMPLES OF OUR RESEARCH
EXPLORE ALL OF OUR WORK
TECHNOLOGY
RESEARCH
USABILITY TESTING
ETHNOGRAPHY
DESIGN
INTERACTION DESIGN
VISUAL DESIGN
DEVELOP
MOBILE
Lets get started!
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408.297.2445
With UEGroup, you’ll interact directly with a senior member of the team to ensure your needs are understood and translated into action.
You will hear back from us in a few hours on business days.
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